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CONTACT US
(562) 922-0618 phone
(812) 877-4980 fax

sales@convertingconceptsandsupplies.com or
info@convertingconceptsandsupplies.com

SHIPPING COSTS:
Shipping costs are not included in the item prices. Shipping charges will be added to the item invoice prior to shipping of product unless other terms have been discussed and agreed upon. Please refer to terms and conditions below for invoicing methods and terms.

ORDER PROCESSING:
Standard Items
Items which are in stock usually ship on the next business day if all terms and conditions are met. If you have a need for an express same day shipment (Next Day Delivery) please contact us so we may discuss other options toward meeting your needs. See Express Shipping on the Shipping Information page.

Non-Standard Items
Non-Standard items are subject to availability and processing requirements. If you are interested in one of our Non-Standard items please allow us the opportunity to work with you by contacting us.

TERMS AND CONDITIONS
All orders are subject to payment arrangements prior to processing and/or shipping. Converting Concepts and Supplies accepts all major debit and credit card transactions. The additional methods of Business Check, Cashiers Check, or Personal Checks are welcome as well. However, the order will not be processed until the check has cleared and payment is received. Additional terms are available with prior arrangements and agreements. Please contact us if you wish to establish additional purchasing terms.  

Converting Concepts and Supplies "No Hassle" Return Policy

When You Receive Your Shipment
Please make a note of any
shipping errors, shortages, or visible damage when you sign for your deliveries.
Call us at (562) 922-0618 or
Email
sales@convertingconceptsandupplies.com and we will resolve the problem to your satisfaction immediately. If you are not satisfied with the item for any reason, simply return it to us for immediate credit or replacement. Instructions for making a return are printed on the invoice you received with your shipment. Refused shipments without cause are subject to a 25% restocking fee.

Returns
 
We have a no hassle return policy. We do not require authorization for returned merchandise. If you receive your merchandise and decide that you would like to return it you may do so with any carrier of your choice. Simply send a copy of your invoice along with the item number(s) that you do not want and the reason for the return to:

Converting Concepts and Supplies
Returned Goods Department
22 Chickadee Lane
Terre Haute, IN 47803

We will issue credit for the purchase price of the merchandise less the freight.

 

 

 

Shipping Information

 
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