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GENERAL SHIPPING POLICY:
Shipping cost are not included in product pricing and will be added to the product invoice prior to shipping. Estimates of shipping costs are available upon request. See Estimates of shipping costs below. Orders ship out Monday through Friday during regular business hours EST. Converting Concepts and Supplies offers shipping to all of our customers who place orders to be shipped to one of the 48 contiguous United States. Orders to be shipped out of the 48 contiguous United States (i.e. Alaska Hawaii or internationally) are not eligible for Ground or 3rd Day Select shipping. If you choose Priority Mail, unfortunately, there is no way to track the order in transit. We do not ship to A.P.O/F.P.O or M.P.O, addresses. When using carriers that do not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time. For example: A Next Day Air order, leaving our warehouse on a Friday for New York, will not arrive until Monday, even though it has a one day transit time. FEDEX offers a Saturday Delivery option at an additional expense. If Saturday is the desired delivery day the buyer must specify this at the time of placing order or prior to product being shipped

Carrier Options
United States Postal Service (items shipped USPS arrive the same as your US mail and are not delivered to your receiving department), UPS, and FedEx. We do however, reserve the right to use any carrier of our choice in an effort to maximize the effectiveness of our services.

Delivery Method Options
Ground Services (all carriers), 3rd Day Select, 2nd Day Air, Next Day Air, FEDEX Next Day Air Saturday Delivery.

Insurance on Product Shipping
Insurance coverage is not standard and is available upon request and at the buyers expense.

EXPRESS SHIPMENTS:
(Next Day and Next Day Saturday Delivery): These orders are given top priority. If an express order is placed with payment received and cleared before 11 AM EST, it will usually ship out that same day excluding weekends.

SHIPPING COSTS AND ESTIMATES
Shipping charges are based on  package weight, size, method, carrier, and distance shipped. For an estimate on shipping costs please contact us at
(562) 922-0618 phone
(812)877-4980 fax
or by email at sales@convertingconceptsandsupplies.com.
Be prepared to provide the following information when requesting a shipping estimate:
  Preferred carrier UPS, FEDEX, or US mail.
  Desired method of shipping (Ground, 3rd Day Select, 2nd Day Air, Next Day Air, or FEDEX Next Day Air Saturday Delivery)
  Zip Code or Postal Code of the destination

ITEMS THAT ARE UNAVAILABLE:
You will be contacted via email or telephone if you ordered an item which is unavailable to ship as you requested. At this point you can either choose to substitute for another item, remove it from your order, cancel your order or place your order temporarily on hold until your item is available again. Due to availability and vendor issues, we can only provide an estimate as to when an unavailable item will be available again.

If you choose to remove the unavailable item from your order, a refund will be issued that is consistent with the original method of payment.

 

 

 

 
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